Virtual Memorial Ceremony Etiquette: 9 Brutal Truths for Meaningful Goodbyes

Virtual Memorial Ceremony Etiquette: 9 Brutal Truths for Meaningful Goodbyes

25 min read 4958 words May 27, 2025

Let’s get real: mourning in the digital era is nothing like lighting a candle in a silent chapel or weeping at a graveside. Now, your living room morphs into a sanctuary, webcams replace pews, and a single muted mic can mean the difference between a moving tribute and a cringe-worthy disaster. Virtual memorial ceremony etiquette isn’t just a new set of manners; it’s the frontline between raw connection and digital alienation. With online funerals up 50% since the pandemic and 70% of attendees reporting a gnawing sense of distance, the stakes have never been higher. This is your no-BS guide to avoiding the pitfalls, honoring legacies, and forging true meaning—unfiltered, unsanitized, and deeply necessary. Whether you’re a tech-averse grandparent, a digital native, or a host scrambling to balance tradition with tech, these are the nine brutal truths you can’t afford to ignore.

The digital wake-up call: Why virtual memorial etiquette matters now

From living rooms to livestreams: The new frontier of mourning

The cultural shift is seismic. Once, grief unfolded in communal spaces—churches, funeral homes, backyards. Now, screens mediate our sorrow, and the “attendance” list stretches from down the block to across the globe. According to MacNeil et al. (2024), virtual funerals have surged by 50% since 2020, with hybrid ceremonies rapidly becoming the norm. This isn’t just convenience; it’s necessity. Accessibility soared for mourners with mobility issues or far-flung relatives, but the emotional stakes are sky-high. Every click, every muted tear, is loaded with the weight of tradition and the hunger for connection.

Family attending a virtual memorial from home, candles and laptop open, blending tradition and technology, with digital mourning customs

“You can’t fake presence on a screen,” admits grief counselor Jamie, echoing what so many feel but rarely say. The room may be digital, but the grief is painfully real. Whether you’re lighting a virtual candle or listening to a digitized eulogy, the etiquette you bring to this space shapes its meaning.

Digital mourning platforms like theirvoice.ai, Zoom, and even social media livestreams have reset expectations. No longer are silent tears and whispered condolences enough. Now, your digital body language, chat presence, and even your camera angle matter. Sloppiness isn’t just a faux pas—it’s an act of unintended disrespect.

Emotional landmines: What’s at stake if you get it wrong

Here’s what nobody tells you: screw up virtual memorial ceremony etiquette, and you risk more than awkward silences. Relationships fracture. Resentments simmer. A misplaced emoji or background noise can rupture the fragile fabric of collective grief. According to a 2024 Pew Research survey, 80% of adults worry about privacy and decorum on digital memorial platforms—a potent reminder that the stakes are real.

Real horror stories abound: a relative accidentally livestreams their kitchen chaos, another forgets to mute while arguing with a delivery driver, while yet another posts a thoughtless meme in the chat. The result? A ceremony remembered not for its meaning, but for its mishaps.

  • Hidden risks of virtual memorial ceremony missteps:
    • Emotional disconnect that lingers for months—sometimes years.
    • Family feuds reignited by side comments or visible disengagement.
    • The sense that the loved one’s memory was cheapened or mishandled.
    • Loss of trust in organizers or digital platforms.
    • Compromised privacy and unintentional public exposure.

The solution? A new etiquette playbook. Not the tired “dress nice, be on time” clichés, but a raw, honest guide that confronts the pitfalls head-on and offers a blueprint for real connection.

Why the old rules don’t work—and what replaces them

Traditional etiquette stumbles on the digital stage. Silent sobs get lost in broadband static; formal attire is wasted on pixelated thumbnails. What worked in a pew doesn’t translate to a Zoom grid. It’s time for a side-by-side reality check.

Etiquette PrincipleIn-Person MemorialsVirtual MemorialsWinner/Loser & Why
Dress codeStrict, visible to allWaist-up only, easy to fudgeVirtual: Easier to slip; less accountability
Silence/respectEnforced by shared spaceMic muting, distractions everywhereIn-person: Group pressure keeps decorum
ParticipationNatural, with physical cuesRequires technical navigationIn-person: Spontaneity suffers online
Emotional supportHugs, physical closenessChat, emojis, digital “hugs”Virtual: Lacks tactile comfort
PrivacyControlled environmentAt risk via recordings, leaksIn-person: Fewer privacy dangers

Source: Original analysis based on MacNeil et al. (2024), Pew Research (2024), Funeralwise, 2024

Technology doesn’t just reshape ritual—it forces us to reexamine what really matters. Lighting a virtual candle beside a cherished photo isn’t “less than”—it’s evidence that grief adapts. But etiquette, too, must evolve. Get it right, and the digital divide narrows. Get it wrong, and you risk erasing the very meaning you seek.

Virtual candle burning on screen beside a physical photo and flower in an online funeral, digital mourning customs

Setting the stage: Before the virtual memorial begins

Choosing the right platform: Zoom, theirvoice.ai, and beyond

Don’t underestimate this step: your choice of platform is the difference between a seamless, safe tribute and a technical horror show. Popular options range from mainstream video chat apps like Zoom or Google Meet, to specialized AI-powered memorial platforms like theirvoice.ai, and even social media livestreams. Each comes loaded with its own etiquette landmines.

Zoom remains familiar for many, offering breakout rooms and reliable mute controls—but privacy depends on your settings. Theirvoice.ai brings AI-powered, lifelike digital conversations, adding a layer of intimacy and the potential to revisit cherished voices. Social media streams, while accessible, often lack privacy and risk uninvited viewers or trolls.

PlatformPrivacyInteractivityCustomizationAccessibilityTechnical Risk
ZoomMediumGoodMediumHighModerate
theirvoice.aiHighExcellentHighHighLow
Social MediaLowBasicLowVery HighHigh

Table 1: Platform feature comparison for digital memorials.
Source: Original analysis based on Forevory, 2024, WhiteEmerson, 2023

Choose based on group size, privacy expectations, and your guests’ comfort with technology. For intimate gatherings and secure conversations, a specialized tool like theirvoice.ai offers distinct advantages. For public tributes, social media may suffice—but be prepared for less control.

Sending invitations: Tone, timing, and tech support

The way you invite sets the emotional temperature. Digital invites shouldn’t feel like spam. They demand the same care as a handwritten card—plus tech troubleshooting.

  1. Step-by-step guide to digital invitations:
    1. Choose a platform and create a clear event link.
    2. Craft an invitation that honors the person’s memory—use respectful language, not corporate jargon.
    3. Send out invitations at least a week in advance, with a reminder 24 hours before.
    4. Include simple tech instructions and a contact for troubleshooting.
    5. Make RSVP easy; let people know if their presence will be acknowledged.
    6. Follow up with those who haven’t responded—digital forgetfulness is rampant.

RSVP etiquette is evolving; don’t assume silence equals consent or attendance. Specifically request a reply—even if it’s “maybe.” And always include sample language for those unsure how to decline (“I’m unable to attend, but hold you in my thoughts”).

Sample Invitation:

“You are warmly invited to join us for a virtual memorial ceremony honoring [Name]—a space for remembrance, connection, and support. Please join via [platform] on [date/time]. Tech support available at [contact]. Dress respectfully, as you would in person. RSVP by [date].”

Preparing participants: What no one tells you

Setting expectations is about more than dress codes. It’s about preparing guests emotionally for the strangeness and potential isolation of digital mourning. Clear instructions—like camera use and virtual backgrounds—prevent confusion and accidental disrespect.

Key digital memorial terms:

  • Virtual guestbook: An online portal where attendees leave messages or stories.
  • Mute protocol: Agreement to keep mics off unless speaking, to prevent chaos.
  • Breakout room: Smaller digital spaces for private condolences or small group sharing.
  • Chat moderation: Designated person ensures respectful, relevant messages.

Supporting less tech-savvy mourners is crucial. Offer an onboarding email or message with step-by-step screenshots and contacts for help. A family’s success often hinges on a patient tech guide—someone who can reassure, not ridicule.

Sample virtual memorial invitation with etiquette guidelines and onboarding tips for digital mourning

Dress codes and digital presence: Showing up with respect

What to wear when no one sees your shoes

It’s tempting to treat online ceremonies as pants-optional. Don’t. Video call dress codes carry real psychological weight. “It’s not just about clothes—it’s about presence,” says virtual event planner Alexis. Dress as if you’re stepping into a sacred space—even if it’s just your living room.

Across cultures, respectful attire signals solidarity and reverence. For some, that means dark clothing or formal wear; for others, traditional garments. The elderly may expect somber tones, while younger mourners might opt for something more personal but still respectful.

  • Red flags to avoid in virtual memorial attire:
    • Loud patterns or distracting graphics
    • Pajamas, workout gear, or visible logos
    • Inappropriate slogans, hats, or costumes
    • Overly casual or festive accessories

Your top half is all that’s visible, but your mindset follows what you wear. Err on the side of formality—every pixel of effort matters.

Camera on or off? Navigating the visibility dilemma

The politics of camera use run deep. Keeping your camera on signals engagement and solidarity—but not everyone is comfortable displaying raw grief onscreen. Some opt for avatars or profile photos, while others go dark entirely.

Best practice: turn your camera on for the start and any ritual moments (e.g., lighting candles, group reflections). If you need privacy, communicate it in advance. Hosts should clarify expectations—no shaming, but gentle encouragement to share presence.

Virtual memorial attendees with mixed camera and avatar participation in an online funeral ceremony

Facilitate comfort by offering alternatives: allow guests to use avatars, profile photos, or custom backgrounds that honor the deceased. This helps those grieving or camera-shy feel included without being exposed.

Making your presence felt: Nonverbal etiquette in the virtual space

Body language doesn’t vanish online; it adapts. Eye contact (look at the camera, not the screen) and nodding show you’re present. Purposeful gestures—like holding up a candle or photo—speak volumes. Even posture is visible; slumping signals disengagement.

Checklist for expressing empathy and support:

  1. Sit upright, facing the camera for important moments.
  2. Use gentle hand gestures (a wave, a heart).
  3. Nod or smile at appropriate times.
  4. Keep distractions out of frame—phones, pets, snacks.
  5. Use the chat to share brief, heartfelt messages—no memes or GIFs.

Chat messages, emojis, and digital reactions are the new nonverbal language. Use sparingly and sincerely. “My heart is with you ❤️” lands differently than a string of random icons. Avoid jokes, sarcasm, or off-topic commentary—digital space amplifies missteps.

Running the show: Host etiquette and ceremony flow

Mastering the mute button: Audio etiquette essentials

The mute button isn’t just a convenience; it’s sacred. A single unmuted mic can upend even the most heartfelt tribute. Best practices include a designated moderator to mute/unmute speakers, regular reminders, and clear instructions at the start.

Audio disasters are legendary: children shouting, dogs barking, or a guest accidentally blasting music mid-eulogy. When this happens, recover with grace—apologize, pause, and reset the emotional tone.

  1. Step-by-step guide to preventing and managing audio mishaps:
    1. Assign a tech moderator before the ceremony.
    2. Begin with a group mute; explain the protocol.
    3. Unmute speakers only when it’s their turn.
    4. Use chat to cue up the next participant.
    5. If disruption occurs, mute all immediately and calmly address it.
    6. Re-center the ceremony with a moment of silence or music.

“Silence can be the greatest tribute,” says tech facilitator Morgan. In digital spaces, intentional quiet is a form of collective respect.

The art of digital storytelling: Eulogies, slideshows, and AI memories

Crafting a compelling tribute online means leaning into the tools available. AI-powered platforms like theirvoice.ai allow loved ones to interact with digital recreations, offering a new kind of closure. Well-designed slideshows, video montages, and shared playlists carry weight when executed with intention.

Case study: One family organized a Zoom memorial where a moderator sequenced eulogies, shared a photo montage, and played favorite songs. They set up a virtual guestbook for memories and used chat for private condolences. The ceremony ran like a tightly curated podcast—solemn, personal, and deeply connective.

Virtual memorial ceremony with photo slideshow and digital tributes using AI-powered platforms

Balance matters. Pair traditional rituals (candle lighting, prayer) with digital innovation (AI memory sharing, interactive guestbooks). Too many gimmicks dilute meaning; too little tech risks disengagement.

Managing emotion in real time: Support, sensitivity, and safe spaces

Hosting isn’t just logistics—it’s emotional labor. Facilitators must create psychological safety: acknowledge the validity of grief, offer space for silence, and encourage participation without pressure.

  • Unconventional ways to create connection and comfort:
    • Invite guests to share a symbolic object onscreen.
    • Use breakout rooms for small-group reflections.
    • Open the chat for anonymous messages and digital tributes.
    • Stream calming music during difficult transitions.

Handle emotional outbursts or technical disruptions with empathy. If someone breaks down or a glitch interrupts, pause and allow space. Afterward, follow up with messages of support and, where appropriate, phone calls.

Ongoing support is essential: send a group message or resource list after the ceremony—grief doesn’t end when the call disconnects.

Guest etiquette: How to honor, participate, and avoid cringe moments

Speaking up (or not): When and how to share memories

Speaking during a virtual memorial is fraught with anxiety. The etiquette? Be concise, focused, and emotionally honest. Don’t wing it; prepare a short tribute or story, and respect the time allotted.

  1. Step-by-step guide to preparing a respectful virtual tribute:
    1. Jot down key memories or stories you want to share.
    2. Practice aloud to keep it under two minutes.
    3. Wait for your cue from the host or moderator.
    4. Speak slowly and clearly; avoid inside jokes or divisive anecdotes.
    5. End with a simple, heartfelt message to the family.

For shy or grieving guests, participation isn’t limited to speaking. Send a chat message, upload a photo, or contribute to the virtual guestbook. Silent presence is sometimes the most powerful statement.

Digital empathy: Supporting the bereaved from afar

Distance doesn’t diminish compassion. Sending digital flowers, e-cards, or a simple email can mean as much as a physical embrace. “Virtual hugs” and empathetic chat comments bridge the emotional gap when done sincerely.

Digital empathy terms:

  • Virtual hug: Typed or emoji gesture signaling support.
  • E-condolence: Private message or digital card expressing sympathy.
  • Digital flowers: Online images or donations sent in lieu of physical arrangements.

Meaningful gestures include sharing a song playlist, organizing an online meal train, or even recording a short video message for the family.

Sending digital flowers and messages of support during a virtual memorial, online funeral protocol

What not to do: Common virtual memorial faux pas

The digital landscape is littered with etiquette fails. Learn from others’ mistakes.

  • Top 10 virtual memorial etiquette fails:
    • Logging in late or without RSVPing.
    • Forgetting to mute/unmute appropriately.
    • Eating, drinking, or multitasking on camera.
    • Making jokes or sharing unrelated stories.
    • Allowing background chaos to disrupt the solemnity.
    • Dressing inappropriately (“at least the top half!”).
    • Posting insensitive chat messages or off-topic memes.
    • Sharing the invitation link publicly, risking trolls.
    • Recording or screenshotting without consent.
    • “Ghosting” the ceremony—logging in, never engaging, logging out early.

Myth-busting for newbies: Don’t equate screen presence with superficiality. Virtual mourning is as legitimate—sometimes even more raw—than in-person rituals. Your presence, however brief, can be a lifeline.

Summing up: Show up. Be present. Respect the digital and emotional space.

Cross-cultural and generational etiquette: Beyond the basics

Global mourning, local customs: Navigating diversity online

Adapting memorial rituals to digital spaces is a global phenomenon. In the US, music and storytelling take center stage; in Japan, digital incense lighting and ritual bows are common; in Nigeria, group prayers happen via livestream, while in Brazil, family WhatsApp groups become memorial walls.

YearUS (Music/Stories)Japan (Digital Rituals)Nigeria (Livestream Prayer)Brazil (WhatsApp Memorial)
202030%10%20%15%
202245%25%35%35%
202455%40%50%50%

Table 2: Timeline of virtual memorial evolution across cultures, source: MacNeil et al. (2024), Pew Research (2024)

Hybrid ceremonies are increasingly common—one branch of a family gathers in person, while others join online. Case studies show that respecting tradition while embracing innovation leads to the most meaningful goodbyes.

Generational divides: Boomers, Gen X, Millennials, and Gen Z online

Generational expectations shape virtual mourning. Boomers tend to prefer formality and clear structure; Millennials and Gen Z are more fluid, embracing creative tributes and digital storytelling.

  • Hidden benefits of intergenerational digital memorials:
    • Elders passing on traditions via video calls.
    • Younger attendees teaching tech skills—and patience.
    • Digital guestbooks preserving family history in new forms.
    • Increased access for those previously excluded by geography or health.

Generational conflict is real—think a grandparent bristling at emojis, or a teen feeling constrained by tradition. But creative harmony emerges when each group brings its strengths: wisdom, tech savvy, emotional openness.

Multi-generational family participating in a virtual memorial ceremony, remote memorial dos and don’ts

Debunking digital mourning myths: What you think you know is wrong

Misconceptions persist: that digital grief is lesser, or closure impossible without physical rituals. Not so. Studies show that, when handled with care, online ceremonies can be just as healing.

“Closure doesn’t care about bandwidth,” says sociologist Priya. What counts is intention, respect, and thoughtful connection. The realities of digital remembrance are diverse, dynamic, and—done right—deeply human.

Taboo topics and digital dangers: Navigating the dark side

Grief trolls, privacy breaches, and video bombers

Public-facing ceremonies carry risk. Grief trolls—those who disrupt with insensitive comments or offensive gestures—are a sad reality. Privacy breaches, accidental screensharing, or video “bombers” can wreak havoc.

  1. Step-by-step plan for safeguarding your virtual memorial:
    1. Use password-protected links and waiting rooms.
    2. Assign a moderator to control entry and monitor chat.
    3. Disable screen sharing for guests; restrict recording.
    4. Use the “lock meeting” feature once all attendees have joined.
    5. Have a backup plan—swiftly remove offenders, pause the ceremony if needed.

Balancing accessibility and privacy is tricky. Small, closed groups are safest; public events require layered defenses.

Digital ghosting: When participation disappears

The phenomenon of “digital ghosting”—logging in, never turning on the camera, never engaging—creates emotional ripples. Families notice. The absence stings.

Strategies for meaningful engagement include pre-assigning roles, encouraging chat participation, and making small-group discussions part of the flow. Reengage disengaged guests with post-ceremony check-ins, or by highlighting their contributions later.

Empty video feeds and digital absences at a virtual memorial ceremony, remote memorial etiquette

When tech fails: Glitches, lags, and emotional recovery

Technical mishaps are inevitable. A Wi-Fi dropout during a eulogy, laggy video, or accidental log-offs can derail the ceremony.

  • Quick fixes and backup plans:
    • Always have a backup device and hotspot ready.
    • Record the session (with permission) for latecomers or tech victims.
    • Create a WhatsApp/Signal group for real-time troubleshooting.
    • Schedule a “rain date” or follow-up call if needed.

When etiquette and tech collide, respond with empathy and humor. A well-timed joke or a moment of shared laughter can turn a glitch into a point of connection.

The future of remembrance: AI, avatars, and beyond

AI-powered memorials: More than a gimmick?

AI isn’t just tech wizardry—it’s changing the way we remember. Platforms like theirvoice.ai offer digital recreations that allow mourners to converse with the essence, voice, or stories of the departed. The process is simple: upload memories, photos, or videos; AI synthesizes these into a lifelike digital presence; loved ones interact in real time, finding comfort and closure.

Memorial TypeUpfront CostAccessibilityEmotional ImpactCustomizationOngoing Value
Traditional ServiceHighLow-ModerateHighLimitedOne-time
AI-powered DigitalModerateHighHighExtensiveContinuous

Table 3: Cost-benefit analysis of traditional vs. AI-powered digital memorials.
Source: Original analysis based on MacNeil et al. (2024), Funeralwise, 2024

Innovations are coming fast: interactive “memory rooms,” AI chatbots, and personalized video tributes are now mainstream, not science fiction. The bottom line: these tools, when used respectfully, deepen connection—not replace it.

Avatars and holograms: The new face of grief?

Avatars, deepfakes, and even holographic tributes have entered the mourning space. Some find comfort in seeing a loved one’s digital likeness; others recoil at the uncanny valley.

  • Unconventional uses for digital avatars in mourning:
    • Leading virtual rituals or prayers.
    • Sharing “last messages” or advice, pre-recorded or AI-generated.
    • Appearing in family photo montages, bridging gaps across generations.
    • Facilitating storytelling circles with multiple digital presences.

Avatar representation of the deceased at a virtual memorial service, AI memorial platform etiquette

As with all tech, consent and sensitivity are paramount. Never foist an avatar on the grieving—offer options, not mandates.

Digital legacies: What stays, what fades, and who decides?

The etiquette of preserving digital memories is fraught. Who owns a loved one’s online presence? Should all digital tributes be archived, or are some best left to fade?

Expert opinions diverge, but consensus is building around transparency and consent. Make clear to attendees what will be recorded, preserved, or shared. Assign a digital executor where possible.

“Every click writes history,” says digital archivist Lee. In the age of AI, your gestures—big and small—shape the record for generations.

Actionable steps: Review settings on memorial platforms, collect permissions for photo/video usage, and periodically review the archive’s relevance with family and friends.

Practical guides and checklists: Mastering virtual memorial etiquette

Priority checklist: What every host must know

Hosting a virtual memorial is a high-wire act. Here’s your ultimate survival list.

  1. Choose the right platform for your group’s size and needs.
  2. Set clear privacy settings and assign moderators.
  3. Craft thoughtful, personalized invitations.
  4. Provide onboarding and tech support for attendees.
  5. Clearly communicate dress codes and participation expectations.
  6. Prepare a run-of-show with contingency plans.
  7. Test all tech—audio, video, slides—beforehand.
  8. Assign roles: host, tech moderator, chat facilitator, eulogy speakers.
  9. Set guidelines for chat and Q&A, post a virtual guestbook.
  10. Have backup communication channels ready.
  11. Record the ceremony (with permission) for those who miss it.
  12. Follow up with thank-yous and grief resources.

Guest guidelines coming up—because etiquette is a two-way street.

Self-assessment: Are you ready to attend a virtual memorial?

Preparation is self-care. Before logging on, ask yourself:

  • Have I read all instructions and RSVP’d?
  • Do I know the dress code and participation guidelines?
  • Is my tech set up, with camera and mic tested?
  • Am I emotionally ready to be present, even virtually?
  • Do I have a quiet, respectful space for attending?
  • Have I prepared what I’d like to say, if anything?

If you answered “no” to any, address it before the ceremony. Read on for troubleshooting tips.

Troubleshooting: When etiquette and tech collide

Tech and etiquette don’t always play nice. If your mic fails mid-speech, calmly switch to chat or signal the host. If you make a faux pas (e.g., background chaos), apologize and mute. Hosts should intervene gently, not shame.

If etiquette ambiguity strikes (“Should I turn my camera on?”), err on the side of inclusion and respect. When in doubt, ask the host.

Conclusion: virtual memorials aren’t fakes—they’re the evolving face of real, raw grief. You don’t have to be perfect. You do have to show up, in every sense.

Beyond goodbye: Real-world impact and evolving traditions

How virtual memorials are reshaping grief and connection

Data tells the story: since 2020, virtual memorials have gone mainstream. Usage is up 50% (MacNeil et al., 2024). Satisfaction rates hover around 80% among those who felt included and respected; accessibility increased dramatically for global and mobility-impaired mourners.

StatisticValue 2020Value 2024
Virtual memorial usage20%50%
Attendee satisfaction67%80%
Global accessibility35%75%

Table 4: Statistical summary of virtual memorial adoption and satisfaction, source: MacNeil et al. (2024), Pew Research (2024)

Communities are finding fresh meaning: one group in rural Canada brought together relatives from four continents; a Brazilian family used WhatsApp to bridge generations; a US-Japanese hybrid ceremony blended digital incense lighting with live music.

International virtual memorial ceremony bringing together diverse participants for meaningful goodbyes

What’s next: Predictions and provocations for the next decade

Bold predictions are tempting, but the facts show a trajectory of deeper integration. Legal and ethical shifts will surely follow as digital legacies expand.

  • Five provocative questions:
    • Who “owns” our digital remains—and who decides their fate?
    • Will AI memory keepers outlive physical memorials?
    • How do we ensure privacy amid the hunger for connection?
    • Can virtual rituals ever replace the tactile, sensory experience of grief?
    • What rituals will Gen Z and Alpha invent for digital mourning?

Whatever the answers, one truth holds: etiquette matters more—because meaning depends on the care we bring to every click, every word, every moment of digital remembrance.

Resources and further reading

Hungry for more? Start with these:

Virtual memorial ceremony etiquette is no longer optional—it’s the bedrock of 21st-century mourning. Show up, stay present, and refuse to let distance dilute meaning. Your digital goodbye can be as unforgettable—and as healing—as any in-person embrace.

Digital memorial conversations

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